(717) 757-4800 labor@sesametemps.com

Applications Systems Analyst

General Summary: Under general supervision, formulates and defines system scope and objectives based on both user needs and a good understanding of applicable business/clinical requirements to support the enterprise strategies, strategic vision and goals of the System. Creates, expands and/or modifies healthcare enterprise and subject area implementations as required to support creation and maintenance of decision support systems, executive information systems and clinical support systems. Mentors less experienced application analysts. Competent to work at the highest technical level of most phases of systems analysis while considering the business/clinical implications of the application of technology. Scope of Influence: Works with Application Coordinator, or Project Manager on specific project tasks. Duties and Responsibilities: Creates and maintains applications in support of enterprise strategies and objectives. Contributes to healthcare enterprise and subject area implementations, serving as project lead/manager on small-to-medium size projects. Assists with defining and modifying applications. Uses software maintenance and report writing tools as required. Manages multiple assignments simultaneously. Prepares status reports on tasks assigned. Understands data structure modeling and applies that knowledge to generate solution for our clients, developing creative solutions to complex problems. Utilizes advanced knowledge, skills and ability to provide day-to-day support for assigned applications and customers. Performs advanced analyst tasks with a high degree of accuracy and efficiency. Minimum Education: Bachelor’s Degree with Science or Technology Major Minimum Experience: 5 – 8 years, including at least 3 years’ experience supporting healthcare applications or technologies, with demonstrated experience leading projects using established project management methodologies Minimum Field Of Expertise: Computer Science/Information Systems with healthcare data analysis Compensation and Hours: $25+/hour (depending upon experience, skill set and interview), temp-hire and looking to start right away. Monday – Friday: 1st shift. Submit your resume here

Service Desk Analyst

Minimum Education: Associate’s Degree Minimum Experience: 3 – 5 years Minimum Field of Expertise: Computer science with Help Desk experience *Other combinations of formal education, training and experience may be considered. Required Course(s)/Training: Business Administration Physical Demands: Mostly sedentary work Working Conditions: Subject to stress due to multiple calls and inquiries Skills: Excellent interpersonal/communications skills; analytical skills General Summary: Under general supervision, provides technical support to users of information technology, personal computers, data communication and telecommunication systems including problem recognition, research, isolation and resolution of problems with a moderate degree of complexity. Duties and Responsibilities: Engages in day-to-day problem solving and troubleshooting for user hardware, software, networking systems and telecommunications systems, including problem recognition, reporting, analysis and resolution. Ensures prompt and courteous feedback to requestors of services. Analyzes hardware and/or software failures and takes corrective action. Appropriately escalates support issues to ensure timely resolution. Performs remote control functions to troubleshoot and resolve support issues. Provides user training on computer hardware, software and networks. Provides help desk training to help desk staff and/or IS staff as required. Prepares and maintains written documentation as required by the profession and the department. Participates in the creation of knowledge base items, which will assist help desk staff in resolving additional problems on the front end. Possesses technical knowledge in one area related to work environment, such as, Office or desktop applications, desktop PCs, hardware and/or peripherals, networking, etc. The following are common expectations: Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops. Maintains established policies and procedures, objectives, quality assessment and safety standards. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. Compensation and Hours:  Pay is depending upon experience, skill set and interview, temp-hire and looking to start right away. Monday – Friday: 1st shift. Submit your resume here

Service Desk – Help Desk

Minimum Education: Associate’s Degree Minimum Experience: 3 – 5 years Minimum Field of Expertise: Computer science with Help Desk experience *Other combinations of formal education, training and experience may be considered. Required Course(s)/Training: Business Administration Physical Demands: Mostly sedentary work Working Conditions: Subject to stress due to multiple calls and inquiries Skills: Excellent interpersonal/communications skills; analytical skills General Summary: Under general supervision, provides technical support to users of information technology, personal computers, data communication and telecommunication systems including problem recognition, research, isolation and resolution of problems with a moderate degree of complexity. Duties and Responsibilities: Engages in day-to-day problem solving and troubleshooting for user hardware, software, networking systems and telecommunications systems, including problem recognition, reporting, analysis and resolution. Ensures prompt and courteous feedback to requestors of services. Analyzes hardware and/or software failures and takes corrective action. Appropriately escalates support issues to ensure timely resolution. Performs remote control functions to troubleshoot and resolve support issues. Provides user training on computer hardware, software and networks. Provides help desk training to help desk staff and/or IS staff as required. Prepares and maintains written documentation as required by the profession and the department. Participates in the creation of knowledge base items, which will assist help desk staff in resolving additional problems on the front end. Possesses technical knowledge in one area related to work environment, such as, Office or desktop applications, desktop PCs, hardware and/or peripherals, networking, etc. The following are common expectations: Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops. Maintains established policies and procedures, objectives, quality assessment and safety standards. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. Compensation and Hours: Pay is depending upon experience, skill set and interview, temp-hire and looking to start right away. Monday – Friday: 1st shift. Submit your resume here